WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WHITE PAPER:
Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
WHITE PAPER:
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
WHITE PAPER:
You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud.
WHITE PAPER:
This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
WHITE PAPER:
Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
WHITE PAPER:
Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
