T-1 White Papers

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How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

Upgrading to Cisco Unified Communications Manager Business Edition 6000
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

Cisco Systems, Inc.

Empowering Drones to Support UK Safety Officials
sponsored by FourNet
WHITE PAPER: In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

FourNet

IBM Cognos Lifecycle Manager - Streamline upgrades. Meet changing business and IT requirements quickly.
sponsored by IBM
WHITE PAPER: The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more.
Posted: 15 Jan 2014 | Published: 30 Sep 2012

IBM

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
sponsored by Polycom, Inc.
WHITE PAPER: The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public.
Posted: 06 Sep 2012 | Published: 06 Sep 2012

Polycom, Inc.

SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

Citrix Online- GoToManage

Communicate, Communicate, Communicate
sponsored by Global Knowledge
WHITE PAPER: This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform.
Posted: 25 Oct 2013 | Published: 25 Oct 2013

Global Knowledge

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace
sponsored by Aspect
WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
Posted: 29 Aug 2013 | Published: 29 Aug 2013

Aspect

The Future of the IT Department: Exploring the Impact of Cloud on IT Roles and Responsibilities
sponsored by IBM
WHITE PAPER: Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

IBM

Accelerate the delivery of modern applications
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
Posted: 02 Mar 2012 | Published: 02 Mar 2012

Hewlett-Packard Enterprise