WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
VIRTUAL ENVIRONMENT:
This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
VIRTUAL ENVIRONMENT:
Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future.
WEBCAST:
Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
VIDEO:
In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs.
WEBCAST:
This brief webcast looks at how mobile devices have changed the way people work, and how employees now expect IT-as-a-Service, with self-service end-user delivery.
WEBCAST:
In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now.
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
WEBCAST:
Microsoft Exchange Server 2013 has several new features, this webinar reviews some of these and walks through the migration process from Exchange Server 2010 or earlier.