VIDEO:
CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
WHITE PAPER:
In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
WHITE PAPER:
When today's modern, extended enterprises make the move to standardize on a single business software solution, they often find that very few vendors offer products with the necessary scope and flexibility. Read this paper to discover the required elements of successful, unified business software for the extended enterprise.
EGUIDE:
Research shows that disconnects exist between business intelligence (BI) investments and the value derived. Inside this exclusive, expert resource, find out how to make the most out of a BI implementation by aligning IT and business goals.
EGUIDE:
Find out how to overcome the business intelligence initiative challenge of low-quality data in this expert e-guide with strategies such as translation matrix entries and historical data scrubbing.
PRODUCT DEMO:
See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions.
EGUIDE:
Are you a CIO looking to justify your DR project to upper management? This Q&A with Paul Kirvan, a consultant with more than 20 years of experience in business continuity management, will give you a perspective on the overall issue of DR and why your organization should implement a documented backup plan.
WHITE PAPER:
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.
WHITE PAPER:
Access this resource to discover what makes up an enterprise-grade digital transformation strategy. Gain insight into the 3 transformation paths available, 4 factors to consider before choosing a transformation policy, and 5 critical components an effective strategy must contain.