WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
INFOGRAPHIC:
Each year, Computer Weekly asks IT decision-makers what projects they have planned for the coming year and this year's results show that IT leaders across APAC remain bullish about spending despite macroeconomic headwinds as they continue to invest in strategic areas. Download this infographic to find out more about the results.
EGUIDE:
While GenAI is not expected to supersede other IT priorities such as cloud, application development and cyber security, it will augment those areas by making it easier to build software and improve cyber resilience. In this round-up, we review some of the key IT trends that are likely to shape the industry across the region in 2024.
EZINE:
In this week's Computer Weekly, we reveal our annual salary survey, comparing IT professionals' pay and attitudes to their job – how does yours stack up? The new digital chief at DWP discusses AI, data modernisation and shaking up the tech behind the benefits system. Read the issue now.
VIDEO:
Over half of respondents in this year's IT Priorities study have bigger IT budgets as they continue to make strategic investments in cyber security, cloud and automation. In this video, hear from TechTarget's APAC editor in chief on the top priorities of organisations and the major tech trends that are shaping IT buying decisions in the region.
EZINE:
In this month's CW EMEA, we look at the future of work in Europe after the pandemic forced a change in entrenched human behaviour. We also look at the increasing problem of IT failures in Dutch hospitals and how they are affecting patient care, highlighting the need to improve IT security in hospitals. Read the issue now.
